In a software testing company test managers are responsible for entrusted to them testing processes. They must organize testing processes, elaborate test plans, choose relevant test strategies.
Test manager may elaborate flawless test plan, choose the most suitable test strategy and provide the best test environment. But all this will be in vain if test team does not work properly.
If testers do not perform their work thoroughly, don’t pay necessary attention to requirements or do not follow test plan and test procedures carefully, serious software bugs can be discovered tardily and will demand much cost on fixing. The defects may even remain undiscovered and appear after release.
So, one of the main duties of a test manager is to keep the test team in good condition. To achieve this it is necessary to examine and appraise regularly all the members of the test team. It is quite difficult and subjective process.
The appraising begins from the hiring. Any tester should be detail oriented, have analytical skills and be ready to muster something new.
If the project test team is already set, it is even more challenging task to appraise the testers. The manager will have to review experience, skills, knowledge, personal qualities and progress of every software testing company member in order to assign every tester suitable roles and responsibilities.
Tasks and expected results vary depending on tester’s skills, knowledge and experience and first objectives of the project.
It is hard to appraise tester’s work without responsibilities, established standards, duties and deadlines. First of all a test manager must make clear for every test team member what is required from him or her and till when.
Here Are Some Issues That Must Be Explained to Testers:
1. Execution of given assignment
Every tester’s tasks must be discussed, clearly explained to its performer and recorded including closing times.
2. Project timetable
All the test team members must be informed about project timetable. They must know about timetable of testing all the application parts and deadlines of test procedures, test designs and other phases of testing process.
3. Adhering to Standards and Procedures
Testers must be informed about the established standards and procedures. This issue should be clarified to everyone and discussed.
4. Expenditure Restrictions
Testers must be aware about budget restrictions and choose testing tools, testing environment and methods that meet the project budget.
If all the members of the test team are aware of their assignments, deadlines and requirements the manager can draw a parallel between anticipated and actual results of work of a software testing company. When mobile application testing, desktop testing or web site testing is in process or complete it is possible to appraise the efficiency and accuracy of testers’ work.
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